• Partner with executive leadership to develop and execute revenue cycle strategies that improve margin, cash flow, and operational performance • Serve as subject matter expert and advisor on Epic Revenue Cycle and Access systems • Establish governance models that align clinical operations, finance, and IT • Lead full lifecycle Epic implementations, including Professional Billing, Hospital Billing, Prelude, Cadence, Single Billing Office, and Ambulatory modules • Direct workflow design, system build standards, testing, and upgrade initiatives • Optimize charge capture, charge router, charge review workqueues, and claim edits • Oversee Community Connect deployments and multi-site rollouts • Improve clean claim rates and reduce denials through workflow redesign and system automation • Analyze KPIs, including A/R days, workqueue volumes, charge lag, and denial trends • Implement charge review edits and billing controls to ensure compliance and maximize reimbursement • Develop revenue optimization plans for ambulatory, hospital, and specialty services • Lead and mentor analysts, project managers, and operational teams • Hire, train, and develop revenue cycle and IT staff • Coordinate cross-functional initiatives between clinical departments, finance, and IT • Manage vendor relationships and third-party integrations • Manage complex, multi-site healthcare IT projects with defined timelines and budgets • Develop replicable implementation guides and standardized build practices • Lead change management efforts to increase adoption and operational alignment • Mitigate project risks, issues, and dependencies • Ensure adherence to payer rules, CMS requirements, and billing regulations • Support coding integrity, documentation compliance, and audit readiness • Maintain master file data integrity across facilities and service areas