• Provide detailed assessment and understanding of the current and future external market environment • Develop insights and identify opportunities to actualize organizational mission, vision, and activate strategy across multiple time horizons • Support a focus on insight-driven decisions, innovation, customer centric experience, and local/national collaborations • Work collaboratively to build coalitions and support as well as drive action with both internal and external partners • Develop and refine strategic plans and initiatives to positively impact management of today’s business while supporting efforts for definition and evolution towards a health solutions company • Work directly with staff and senior leadership across the company to proactively identify and prioritize strategic needs and create meaningful and actionable outputs • Drive the strategic development process to address these needs, and integrate and align work to company’s overall strategic goals • Build and facilitate efforts with partner and/or vendor relationships to understand value proposition and business case aligned to business strategy • Develop and maintain relationships with both internal and external partners to drive complex project/initiative work focused on significant business strategies, opportunities, and innovation efforts • Leverage customer and consumer insights to develop holistic strategies, programs, and plans to effectively drive innovation and business outcomes and maximize ROI in varied areas • Contribute to the development of Health Plan Strategy positions and related annual and long-term planning efforts • Design and develop the innovation program for Blue Cross NC – its offerings, innovation events, delivery methods, and definition of the success points of the program • Act as a “Champion of Innovation” and work across the organization to drive a culture of innovation in all that we do • Partner and consult with internal clients to identify, plan and execute innovation efforts; help them better understand problems they are trying to solve, articulate their vision, and define and enable success • Provide methods and resources to support their execution of those plans • Identify, analyze, and monitor relevant industry, regulatory, technology, and market-based trends to determine market entry or exit as appropriate and to ensure alignment to company’s strategic positions and interests • Partner with Commercial, Government, and Shared Services to align roadmaps and health plan strategy • Build and validate business cases aligned to financial targets and long-term growth objectives