Grow Therapy

Quality therapy that’s covered by insurance.

Lead Insights Analyst, Customer Insights

Business AnalystBusiness AnalystFull TimeRemoteTeam 201-500Since 2020H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

39 days ago

Salary

$127K - $148K / year

Bachelor Degree4 yrs expEnglishSQL

Job Description

• Analyzing customer sentiment data collected from internal users & external audiences to identify pain points & opportunities • Pulling internal data across different data sources to size impact on KPIs • Creating presentations that combine quantitative findings with qualitative insights • Working with various Business Operations stakeholders on identifying key questions, translating to a project plan, and sharing back findings & recommendations

Job Requirements

  • 4+ years of experience in an analytical role, with intermediate SQL and some experience with dashboarding software
  • Healthcare experience in either the patient, provider, or payor spaces
  • Experience working with projects that use data to drive improvements in customer experiences
  • Love building presentations & data visualizations – telling both the customer story and the business impact

Benefits

  • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
  • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
  • Financial Wellness: 401(k) program and equity opportunities.
  • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
  • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
  • Wellness & Development: Annual stipends to put towards personal & professional growth.
  • Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
  • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

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