• Own the services portfolio end-to-end, including administration, governance, lifecycle management, enablement, and continuous evolution. • Partner with Business Unit, Services, Sales, Finance, Marketing, and Delivery leadership to define portfolio strategy, long-term vision, priorities, and success metrics. • Establish and maintain a portfolio governance model to ensure alignment, accountability, and consistent decision-making across all services. • Guide portfolio direction using client demand, competitive insights, financial objectives, and delivery capability. • Lead and develop a high-performing portfolio management and enablement team. • Align team structure and capabilities with the future needs of the services portfolio. • Foster a culture of ownership, collaboration, continuous improvement, and innovation. • Lead the full lifecycle of service offerings from concept and launch through performance management, enhancement, and retirement. • Prioritize the offering roadmap based on market opportunity, scalability, profitability, and strategic alignment. • Drive portfolio standardization and strategic cohesion across all service areas (Cloud, Security, Data & Analytics, AI, Contact Center & Collaboration, Managed Services, and Consulting). • Govern pricing frameworks, service packaging, lifecycle status, and financial thresholds in partnership with Sales, Finance, and Delivery leadership. • Ensure offerings meet operational readiness, profitability, and market relevance standards. • Provide leadership for go-to-market readiness, partnering with Sales and Marketing on positioning, launch planning, enablement, and internal communications. • Establish portfolio performance reporting across revenue, gross profit, growth trends, pipeline health, attach rates, and lifecycle status. • Influence and align leaders across the organization to resolve roadblocks, accelerate execution, and drive shared priorities.