Make experiences flow.

Director, Professional Services

DirectorDirectorFull TimeRemoteTeam 5,001-10,000Since 1991H1B SponsorCompany Site LinkedIn

Location

United States

Posted

39 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

• Deliver high-quality professional services org across multiple geographies • Lead pilot projects that showcase AI, ensuring cost efficiency • Oversee and inspire cross-functional teams across diverse geographies • Elevate partner skills globally by co-delivering advanced technical workshops • Champion a culture that innovates in Conversational AI solutions • Lead/optimize/improve bookings and efficiency of Professional Services team • Partner with Regional and Global leads on hiring decisions • Represent the company and build strong relationships with customers • Full P&L ownership for PS organization • Driving the integration of AI technology into service delivery

Job Requirements

5–10+ years of progressive leadership experience in Professional Services, Consulting, or Customer Delivery
Proven experience managing teams in a Professional Services or Consulting environment
Strong background working within a SaaS environment; experience with AI or Agentic AI platforms is highly desirable
Bachelor’s degree in a related field preferred (Business, Computer Science, Engineering, or equivalent experience)
Experience operating in or partnering closely with Solutions Architecture and Sales organizations
Demonstrated success managing distributed and geographically diverse teams
Hands-on leadership experience building, mentoring, and scaling high-performing services teams
Strong customer-facing leadership, engaging executive stakeholders
Data-driven leader with a track record of establishing, tracking, and driving KPIs
A growth-oriented leader committed to continuous improvement

Benefits

Join an ever-growing, market disrupting, global company
Work in a fast-paced, collaborative, and creative environment
Opportunities for learning and growth across multiple roles, disciplines, domains, and locations
Passionate and innovative culture