• Ensuring that consultation is available to the laboratory’s clients on matters relating to the quality of the test results and their interpretation concerning specific patient conditions. • Active involvement in the design, implementation, and oversight of the quality management system, including the monitoring of key indicators and investigation of problems with corrective/preventive action as appropriate. • Ensuring that testing systems developed and used for each of the tests performed in the laboratory provide quality laboratory services for all aspects of test performance, which includes the pre-analytic, analytic, and post-analytic processes. • Participation in Continuing Education to maintain necessary certifications. • Participation in Strategic Planning and Research and Development appropriate to the needs of the laboratory. • Ensuring that quality is the first consideration in all aspects of their job.