Smith+Nephew
We design and manufacture technology that takes the limits off living.
Senior Director, Commercial Platforms
Location
Massachusetts + 3 moreAll locations: Massachusetts, Pennsylvania, Tennessee, Texas
Posted
38 days ago
Salary
$212.8K - $287.9K / year
Bachelor Degree10 yrs expEnglishCloud
Job Description
• Serve as Global Platform Owner for the Salesforce ecosystem and associated commercial platforms
• Define and maintain the long-term platform strategy aligned to global commercial objectives
• Partner with Service Delivery & global Agile teams to deliver enhancements, new capabilities, BAU support, and cross-cloud integrations
• Champion Agile and DevOps methodologies to drive standardization, velocity, and continuous improvement
• Collaborate with Commercial Excellence, regional business units, and Global Business Sponsors to prioritize features, manage demand, and ensure alignment to strategic goals
• Lead cross-functional teams including Business Analysts, Solution Architects, Developers, Scrum Masters, and external vendor partners
• Ensure stability, scalability, and security of global commercial platforms
Job Requirements
- BSBA, Bachelor’s degree in Information Technology, Computer Science or equivalent
- 10+ years of experience leading enterprise-scale commercial or CRM platforms
- Deep expertise in Salesforce (multi-cloud), enterprise integrations, and global rollout programs
- Proven success implementing Agile methodologies and modern DevOps practices
- Strong stakeholder management and experience collaborating with global leaders
- Demonstrated ability to lead cross-functional technical teams and complex transformation initiatives
- Ability to lead up to 12 people
Benefits
- Medical, dental, and vision coverage
- 401(k)
- Tuition reimbursement
- Medical leave programs
- Parental leave
- Generous PTO
- Paid company holidays
- 8 hours of volunteer time annually
- Wellness offerings such as EAP
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