• Process invoices received at AP Inbox, coding to appropriate GL accounts, departments, and cost centers • Route invoices for approval through Zip intake-to-pay system • Manage vendor payment inquiries and issue resolution • Process invoices across multiple entities (US, UK, Poland, Mexico, Colombia) • Handle invoice corrections, adjustments, and overdue payment follow-ups • Maintain accurate vendor records in Zip and NetSuite • Provide frontline support to employees for user access, booking issues, and questions • Coordinate with Navan support team for complex multi-city travel arrangements • Process and approve off-platform booking requests when necessary • Review and process expense reimbursements for policy compliance • Support employee onboarding with Navan access and training • Troubleshoot booking system issues and coordinate resolutions • Chase receipts for transactions over $75 from cardholders • Perform monthly reconciliation of Brex and Ramp credit card statements • Code transactions to appropriate accounts and cost centers • Support month-end close activities (close prior month on 1st, pull statements on 2nd) • Respond to cardholder questions and transaction disputes • Ensure compliance with corporate card policies • Coordinate vendor onboarding through Zip portal • Issue virtual credit cards for approved purchase orders • Track PO status, delivery confirmations, and receipt matching • Support contract-to-payment workflow coordination with Legal team • Respond to sourcing and procurement requests, escalate as needed • Process contract amendments, top-ups, and expedited payment requests • Maintain communication between requesters, vendors, and finance