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Senior Enterprise Account Manager
Location
New York
Posted
25 days ago
Salary
Not specified
Job Description
Job Requirements
- 7-10 years of experience in account management, customer success, or relationship management within fintech, financial services, SaaS, or enterprise technology
- Experience managing complex client relationships with banks, lenders, fintechs, or other regulated financial institutions, with a strong understanding of how these organizations operate
- A consultative partner who can build credibility quickly, understand customer priorities, and translate needs into actionable solutions
- Demonstrated ability to retain and grow accounts through renewals, upsells, and strategic expansion opportunities while maintaining a high level of customer satisfaction
- A builder mindset with a strong sense of ownership and bias for action - comfortable helping design processes, playbooks, and best practices as the organization scales
- Strong cross-functional collaborator who works effectively to solve customer challenges
- Highly organized, proactive, and motivated by solving problems end-to-end in fast-paced, evolving startup environments
- Interest in financial services, compliance-driven environments, and emerging AI-powered technology platforms
- Proactive problem-solver who has a track record of delivering value and active solutions to partners.
- Deep curiosity about the intersection of finance and technology, and a passion for helping clients modernize legacy processes through innovation.
Benefits
- Competitive salary range
- Comprehensive benefits package
- 401K + 5% Match
- Competitive PTO plan
- Collaborative and innovative hybrid working environment
- Opportunity to grow in your career with a growing company
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