• Develop positive relationships in multiple areas of the customer organization. • Develop relationships at higher levels of the customer organization, including director and executive levels. • Uncover customer needs in line with Cutsforth solutions by executing sales tactics and account planning. • Maintain contact with clients, answer questions, resolve conflicts, and provide solutions to issues that arise. • Coordinate Cutsforth resources to ensure customer success and sustain revenue growth. • Stay up to date on industry and market trends impacting the target accounts. • Sustain multiple quarters of sales pipeline at all times, with the ability to provide a forecast with certainty to leadership. • Able to develop relationships and coordinate with partner companies to meet the customers’ needs. • Attend trade shows and conferences as needed. • Provide feedback to the organization on products, services, and internal processes based on experience with customers. • Keep the CRM pipeline and account information up to date in line with company goals and expectations.