• Lead solution discovery and needs assessment across active sales cycles to align customer priorities with Plenful’s capabilities • Partner with Sales to co-own deal strategy, shaping value narratives and competitive positioning for complex and enterprise opportunities • Design and deliver tailored product demos and workflow walkthroughs that clearly communicate business impact and ROI • Act as a trusted advisor on pharmacy operations, intake automation, prior authorization, and 340B workflows to guide buying decisions • Support pilots and proof-of-concepts to validate business outcomes and accelerate stakeholder confidence • Capture and translate customer insights into actionable feedback for Product, Marketing, and Sales enablement • Establish Plenful as the Vendor of Choice by building executive trust, demonstrating value, and driving consensus across buyer groups