Geisinger

Better health, easier.

Customer Care Associate

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+Since 1915H1B SponsorCompany SiteLinkedIn

Location

Pennsylvania

Posted

39 days ago

Salary

Not specified

High School1 yr expExperience acceptedEnglish

Job Description

• Provides exceptional customer service to customers by answering questions and/or resolving concerns through appropriate education, information, and follow-up • Investigates all concerns/issues to ensure accurate information is provided in a timely manner • Completes outbound calls to customers to resolve complex benefit, eligibility, premium, pharmacy, claims or other related issues

Job Requirements

  • High School Diploma or Equivalent (GED) - (Required)
  • Minimum of 1 year-Customer Service (Required)
  • Minimum of 1 year-Related work experience (Required)

Benefits

  • healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners
  • atmosphere of collaboration, cooperation and collegiality
  • diverse workforce with unique experiences and backgrounds

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