• Qualify all sales leads and prospecting efforts to pursue potential new customers for Brink’s services • Expand market share where Brink’s does not have a strong presence; develop relationships through networking with a focus on India • Respond to RFPs and bid requests adhering to Solution Selling principles • Establish and maintain multi-level business relationships with executive and senior level management with respect to customer accounts • Develop new contacts in other areas of customer accounts where additional services can be utilized and outsourced to Brink’s • Manage all aspects of contract maintenance and renewal based on the terms of the agreements; improve the terms of agreement to meet specific Brink’s needs when renewing contracts • Assure that rate increases are administered in a timely and professional manner • Respond to and resolve customer service and problem situations as needed by providing exemplary customer service to all new and existing customers • Follow up on accounts receivable, “past due” situations when requested by management • Communicate market developments and trends that will assist in determining marketing strategy for the area, region and US operations • Report competitor situations and activities to the General Manager and branch managers who could be impacted by these events • Assist other departments as directed by Senior Management (ie: Trade Shows, Other Branches etc) • Properly fill out paperwork and administrative forms that are required to initiate service for customers • Cross-train and perform other duties as assigned