BlueCross BlueShield of Tennessee logo
BlueCross BlueShield of Tennessee

Bringing peace of mind through better health to our customers and communities

Principal AI Workflow Engineer

Artificial IntelligenceArtificial IntelligenceFull TimeRemoteLeadTeam 5,001-10,000Since 1952H1B SponsorCompany SiteLinkedIn

Location

Tennessee

Posted

41 days ago

Salary

Not specified

Seniority

Lead

Bachelor Degree5 yrs expEnglish

Job Description

• Lead discovery sessions with business leaders and SMEs to map current processes, uncover inefficiencies, and identify high impact automation opportunities. • Translate business needs into clear, actionable automation requirements. • Architect and develop end to end automated workflows that streamline operations across multiple business domains. • Build solutions that balance reliability, scalability, and usability—favoring practical automation patterns over highly complex AI architectures. • Serve as a trusted advisor to functional and executive or division leaders, guiding them through automation strategy, prioritization, and value definition. • Champion a culture of responsible automation by addressing concerns, building trust, and shaping readiness across teams.

Job Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field; Master’s preferred.
  • 5+ years of experience in workflow automation, process redesign, business systems integration, software engineering, or equivalent skills and experience.
  • 4+ years hands-on experience with AI, LLM-based agents, workflow orchestration, or intelligent automation.
  • Experience with healthcare payers is a plus.
  • Demonstrated ability to lead automation or digital transformation initiatives in a complex or regulated environment.
  • Proven track record partnering with business executives and driving enterprise level change.
  • Understanding of APIs, orchestration, and integration patterns.
  • Experience with Generative AI, LLM integration, or agent frameworks

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development

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