• Analyzes clinical, business and/or technical processes and problems. • Provides technical expertise in identifying, evaluating and developing systems and procedures. • Gathers and works with departments to prioritize development initiatives and activities. • Provides analysis of workflow, recommends solutions, and implements application solutions. • Translates departmental requests into business functional requirements. • Performs financial analysis/business plan/impact assessment. • Supports internal customers in various functional areas. • Manages system upgrades and other small projects. • Creates and maintains reports to support assigned departments. • Communicates with assigned departments and acts as the hub of communication. • Investigates, identifies and prepares proposals to solve specific operational problems. • Develops a timeline for implementation and ensures closure of outstanding issues.