Transaction Coordinator — The Heart of the Deal

You know that contracts aren’t just paperwork — they’re people. 

Behind every signature is a client starting a new chapter and an agent trusting you to help them deliver. You’re the person who catches what others miss, solves problems before they surface, and shows up with calm, steady judgment when the stakes are high.

In this role, you won’t just be processing transactions — you’ll be protecting clients, supporting agents, and keeping deals on track so everyone crosses the finish line with confidence. 

You’ll work closely with our agents, clients and success team from contract to close, providing world-class service, thoughtful solutions, and the kind of care that turns stressful situations into success stories.

What You'll Do:

• Own the transaction process from executed contract to closing — ensuring every detail is correct, every party is informed, and every client feels cared for.
• Act as the primary point of contact for clients, agents, lenders, title companies, and cooperating agents — always communicating with kindness, clarity, and urgency.
• Identify potential problems early, and solve them proactively — using your judgment to protect the client and the team.
• Serve as a trusted resource to agents, freeing them to focus on client relationships while you handle the logistics.
• Keep every transaction organized, documented, and compliant while still delivering a personal, human touch.
• Practice good judgment when navigating competing priorities, client needs, and tight deadlines — always doing what's right over what's easy.
• Use AI / AI Agents to constantly improve the process.

Constantly look for ways to improve the client and agent experience, and practice your craft to elevate your skills.