• Own Customer accounts, jointly developing annual business growth, sales, and margin plans in line with company and category goals. • Plan, execute, close, and follow up on negotiations in a manner that creates mutually beneficial outcomes. • Develop strategies to drive growth and value and achieve/exceed annual volume and profit goals. • Manage the entire Saputo portfolio across both Saputo branded business and Customer's private labels. • Articulate the strengths and capabilities of Saputo products and services relative to our competition. • Leverage internal and external business drivers to guide actions and decisions to achieve Saputo’s business goals. • Own and deliver on accurate and timely forecasts for volume, trade spend, and profitability. • Utilize customer sales and syndicated data to uncover opportunities, track KPI performance, and provide fact-based analysis for your business. • Direct and monitor all aspects of trade promotions (including post-event analysis), to ensure effective investment of trade and shopper marketing funds. • Execute agreements to deliver on customer expectations, while maximizing business value. • Anticipate challenges that might impact the implementation of customer agreements and identify mitigation tactics to prevent them. • Act as a category thought leader to Customer through utilization of Customer's shopper data, IRI market data in collaboration with Saputo insights, marketing, and category management teams. • Share insights relevant to the customer or prospect in each stage of the sales cycle to advance and close sales opportunities. • Build strategic relationships to include joint business planning, top to top interactions and overall visibility to key Customer's partners. • Assist in fostering cross functional connectivity between Saputo and Customer to improve and optimize overall supply chain and operations. • Build and maintain positive relationships with customer personnel. • Lead all sales calls, business reviews, and develop presentations to effectively drive initiatives and growth plans for Saputo and the Customer. • Develop accurate annual SKU level forecasts by month based on item performance, seasonality, promotions, customer initiatives, and future opportunities. • Grow partnership between customer and internal cross-functional teams to drive innovation and business opportunities. • Conduct internal and external business reviews to measure, evaluate, and present sales performance, identify opportunities for growth, and highlight any risks. • Utilize customer sales and syndicated data to uncover opportunities, track KPI performance, and provide fact-based analysis for your business.