• Support the creation, support, planning, strategy, and maintenance of Republic Services’ customer-facing digital presence. • Write, test, and publish pages within the CMS (Content Management System). • Review and QA content created by contractors, agencies, or other individuals updating content. • Work closely with the Digital Content Manager and other Content Marketing Specialists to ensure optimized content. • Outline, write, and edit new and existing content for publication online in support of marketing objectives. • Create and maintain municipal microsites supporting city contracts. • Respond to and resolve Service Now tickets for website related issues within SLA. • Contribute to the digital and content strategy, including identifying needs and proposing solutions. • Update web content via CMS. • Serve as a liaison between Digital Marketing and IT. • Provide recommendations on priority for web content and development. • Assist with User Acceptance Testing (UAT) as needed with development. • Analyze and report key content performance and use data to support business goals.