Helping Visionaries Change the World
Director, CX Partners and Alliances
Location
Massachusetts
Posted
26 days ago
Salary
Not specified
Job Description
Job Requirements
- Proven CX partnership leadership: 10+ years building and scaling alliances with CX, CCaaS, or adjacent enterprise SaaS vendors, with direct ownership of partner-sourced or partner-influenced revenue.
- Hands-on GTM and co-sell execution experience: Demonstrated success leading joint GTM motions, working directly with partner sales teams, and closing deals through co-sell, sell-with, and sell-thru models.
- Strong services and delivery orientation: Deep understanding of how engineering, implementation, and managed services attach to software sales and drive customer outcomes, renewals, and expansion.
- Commercial and operational rigor: Ability to forecast, inspect pipeline, manage deal flow, and hold partners accountable to measurable performance metrics.
- Executive-level communication and influence: Comfortable operating with VP- and C-level stakeholders internally and at partner organizations, with the ability to align strategy and drive decisions.
- Bias for outcomes over activity: Track record of prioritizing revenue, adoption, and customer impact over program optics, tier status, or vanity metrics.
Benefits
- Culture of relentless performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive pay and benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
- ForeverRemote work culture : make the most of the flexibility that comes with remote work.
- Growth mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global impact : collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming multicultural environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social sustainability values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
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