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People Operations Specialist
People OperationsPeople OperationsContractRemoteTeam 51-200Since 2012H1B No SponsorCompany SiteLinkedIn
Location
New York
Posted
24 days ago
Salary
Not specified
2 yrs expEnglish
Job Description
• Manage high volume of People Services tickets in a Jira-based ticketing system
• Perform administrative tasks in Workday (HRIS)
• Execute data entry and spreadsheet-heavy operational work with extremely high accuracy
• Provide employee-facing support (internal customer service)
• Support onboarding workflows and contractor onboarding/offboarding as you ramp
• Identify and implement process improvements, including automation opportunities using AI tools
• Take on additional operational projects based on team needs
Job Requirements
- 2-5 years of professional experience
- East Coast based (or clearly aligned to East Coast screening constraint)
- Startup and/or high-growth environment experience strongly preferred
- Extreme attention to detail and ability to move quickly with high accuracy
- Strong organizational skills and communication in a high-volume environment
- Comfort working extensively with spreadsheets and data sets
- Process improvement mindset and interest in automation/AI-enabled workflow improvements
- High-volume support experience (ticketing preferred)
- Demonstrated precision in repetitive operational work
- Comfort with spreadsheets and datasets
Benefits
- Remote work options
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