Location: Remote

Hours of Work: Hourly, anticipated 40 hours/week.

Status: Full-time position    

Who We Are

ProfitCoach was founded on core Christian values that still guide us as we grow and continue to pursue excellence as property management thought leaders. We are grateful for the unique opportunities we’ve been afforded as a company that have led us on a consistent growth trajectory in our industry, and we are thankful for the amazing clients who have trusted us to come alongside them in their own business journey. Our team thrives in a completely remote work environment through high productivity and an emphasis on coaching and professional growth.

WHO WE’RE LOOKING FOR

We are looking for A-players, ready to jump into a thriving, entrepreneurially-driven company that has become the leader in our industry. We value people who are honest, coachable, invested, and willing to give their best to their clients and team. We appreciate growth mindsets, courage, candor, gratitude, and the entrepreneurial spirit that define our fully remote team of professionals. We seek new team members who are all in for the next steps of company growth!

MISSION OF THE ROLE

The Administrative Assistant will deliver the ProfitCoach Experience (own the outcome, ease of doing business, extraordinary experience) by providing detailed, timely, and efficient administrative support to both ongoing operations and special projects.

90 Day Outcomes

1. Ownership of Inbox Management: Assume full responsibility for assigned inboxes and proactive calendar management for executives and general support accounts, with consistent ADEPT communication. 
2. Ownership of Client Lifecycle Support: Independently, proactively, and consistently follow through with key events in the client lifecycle with minimum supervision needed.
3. Software Comfortability: Demonstrate a quick learning trajectory on the various softwares used at ProfitCoach and an ability to use those softwares to support multiple operations.
4. Event Coordination and Logistics: Own the execution of internal and external event logistics, including coordinating travel arrangements, managing registrations, and ensuring clear, timely communication with all team members involved.

Key Responsibilities

• Inbox and Calendar Management: Manage multiple inboxes and calendars with consistent attention to detail, efficiency, problem solving, and ADEPT communication.
• Organization and Communication: Interact with multiple departments to track and improve organization of data and files throughout the company.
• Client Lifecycle Support: Follow existing processes and suggest improvements to ensure that client experience is clear and consistent for all new and existing clients.
• Event Coordination: Provide support to execute the logistical details of planned team and sales events, including booking flights and reservations. 
• Occasional Marketing Support: Provide support to the sales & marketing teams with sending marketing campaigns and the mechanics of follow-up procedures.
• Special Project & Ad Hoc Support: Provide efficient support for occasional research and data entry projects throughout the company.