Cushman & Wakefield logo
Cushman & Wakefield

We will never settle for the world that’s been built, but relentlessly drive it forward. #BetterNeverSettles

Vendor Onboarding Manager

Onboarding SpecialistCustomer SuccessFull TimeRemoteSeniorTeam 10,001+Since 1917H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

26 days ago

Salary

$76.5K - $90K / year

Seniority

Senior

5 yrs expEnglish

Job Description

• Lead, coach, and develop a team of 6–10 Vendor Onboarding Specialists • Conduct regular one-on-one meetings focused on performance, skill development, engagement, and growth • Build a positive, motivating team culture • Own day-to-day performance management for the team • Review recorded calls to provide coaching, quality assurance, and training • Act as a key liaison between the Vendor Onboarding team and other C&W Services stakeholders • Track onboarding metrics and report insights to leadership • Analyze performance trends and identify opportunities to improve team effectiveness

Job Requirements

  • Ability to speak, read, and write English fluently.
  • Strong people-management skills
  • 5–7 years of experience managing teams in phone-based, performance-driven environments
  • Proven experience leading hourly or early-career professionals with clear daily and weekly performance expectations
  • Strong coaching skills, including experience reviewing recorded calls and delivering direct, constructive feedback
  • Comfort managing teams in environments where activity and results are consistently measured and visible
  • Experience leading outbound, persuasion-based work

Benefits

  • health, vision, and dental insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work

Related Job Pages

More Onboarding Specialist Jobs

Fleetio logo

Customer Onboarding Specialist

Fleetio

Track, analyze and improve your fleet operations with Fleetio

Onboarding Specialist27 days ago
Full TimeRemoteTeam 51-200Since 2012H1B Sponsor

Customer Onboarding Specialist ensuring software adoption for Fleetio's customers

United States
Full TimeRemoteTeam 10,001+H1B Sponsor

Serve as primary point of contact for external vendors, monitor SLAs and daily metrics, resolve escalations, train stakeholders, support vendor onboarding, audits, reporting, and process improvements to drive operational efficiency in repo/vendor operations.

Google SuiteMicrosoft OfficeChrome
Virginia
$56.8K - $64.8K / year
Cisco ThousandEyes logo

Customer Experience Customer Success Specialist (Remote)

Cisco ThousandEyes

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

Onboarding Specialist27 days ago
Full TimeRemoteTeam 1,100Since 2010

The Customer Success Specialist engages with customers to drive adoption of Cisco products, ensuring business outcomes and addressing technical challenges through consultative solutions and strategic plans.

AIAnsibleAWSAzureCampus NetworkCisco Catalyst CenterGCPIseMlPythonRoutingSdaccessSoftware Defined NetworkingSwitchingTerraform
North Carolina
$116.5K - $225.9K / year
WeTravel logo

Client Onboarding Specialist

WeTravel

The travel booking and payment platform powering client-focused multi-day group trip organizers and tour operators.

Onboarding Specialist28 days ago
Full TimeRemoteTeam 51-200Since 2016H1B No Sponsor

Client Onboarding Specialist at WeTravel helping customers in travel tech.

Alaska + 4 moreAll locations: Alaska, California, Colorado, New York, Washington
$61K / year