• Lead QA efforts toward successful project delivery, including overseeing manual and automation test strategy, plans, and processes across access points and scrum teams • Define and evolve comprehensive automation, regression, performance, and release testing strategies within our Agile SDLC • Architect, build, and maintain scalable test automation frameworks for web applications, APIs (REST/WebHooks), and database layers • Write and review high-quality automated test scripts and ensure seamless integration into CI/CD pipelines • Develop and execute automated API, UI, integration, regression, and performance test suites to ensure product reliability and scalability • Own and prioritize the QA backlog, including automation coverage, technical debt, and infrastructure testing initiatives • Serve as the point of escalation for QA matters, managing risk, prioritizing coverage, and ensuring release readiness • Troubleshoot complex defects by analyzing logs, database traces, and system behavior; drive root cause analysis and long-term quality improvements • Collaborate cross-functionally with Engineering, Product Management, QA, and Leadership to define acceptance criteria, quality standards, and test requirements • Champion quality engineering best practices, testability, and maintainable code design • Mentor and develop QA Engineers through hands-on guidance of automation frameworks, tools, and testing methodologies • Contribute to hiring, onboarding, and building a high-performing QA practice that scales with our organization