Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Head of Product, Square Core Banking
Location
California
Posted
26 days ago
Salary
Not specified
Seniority
Lead
Job Description
Job Requirements
- Partner with Risk, Underwriting, Finance, Compliance, Legal, Treasury, and external bank partners to ship products that are both innovative and sound
- Build and Grow the Team
- Recruit, mentor, and develop a high-performing team of senior product managers who own critical pieces of the banking experience
- Build a product culture that embraces AI as a core capability, not a feature. Where teams use AI to move faster, think more clearly about complex problems, and ship products that learn and improve over time
- Establish frameworks and rituals that help the team make better decisions faster, especially when the path forward isn't obvious. Use AI tools to accelerate discovery, validate assumptions, and iterate on solutions
- Create an environment where experimentation with AI-powered capabilities is expected, where teams are comfortable with ambiguity, and where learning from data (human and machine-generated) drives continuous improvement
- Measure What Matters
- Define success metrics that capture both customer value (adoption, activation, retention, satisfaction) and business impact (revenue, operational efficiency, platform health)
- Build feedback loops that connect product decisions to real outcomes, creating a culture of learning and continuous improvement
- You Have
- 12+ years in product management, with significant time spent building banking, payments, or financial infrastructure products
- Deep understanding of core banking systems, money movement rails, regulatory requirements, and operational risk
- Track record of shipping products that customers love and that meet the high bar for security, compliance, and reliability that financial services demands
- Experience leading complex products at scale across multiple customer segments and platforms, while adapting to different risk profiles, regulatory environments, and user needs.
- Strong product judgment and range, from core credit economics and underwriting innovation to customer experience, rewards design, and software driven differentiation
- A proven ability to partner closely with Engineering, Risk, Data Science, Finance, Compliance, and Go-To-Market leaders to coalesce and deliver ambitious goals
- Strength in building and scaling product organizations, mentoring senior product managers, and creating a culture of accountability, rigor, and customer obsession
- Comfort operating at both strategic altitude and operational depth. You can define a multi-year vision for a credit platform while also diving into approval flows, pricing mechanics, loss curves, and UX details
- A systems-level mindset with the ability to connect underwriting models, card economics, rewards structures, and embedded software features into a unified customer experience
- A forward-looking perspective on AI, automation, and real time data in credit products, and a clear point of view on how these technologies can create tangible value for businesses.
- Square is committed to building an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds.
- We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
- We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
- Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
- To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
- Zone A:
- $304,500 - $456,700 USD
- Zone B:
- Zone C:
- Zone D:
- Application Guidelines
- Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
- Use of AI in Our Hiring Process
- We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
- Contact us here with hiring practice or data usage questions.
- Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
- Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people.
- Square
- makes commerce and financial services accessible to sellers.
- Cash App
- is the easy way to spend, send, and store money.
- Afterpay
- is transforming the way customers manage their spending over time.
- TIDAL
- is a music platform that empowers artists to thrive as entrepreneurs.
- Bitkey
- is a simple self-custody wallet built for bitcoin.
- Proto
- is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.
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