• Become a subject matter expert on ClassLink’s products and services • Lead onboarding and integration processes for new partners, ensuring smooth and timely technical and relational alignment • Develop and manage strategic relationships with assigned partners, serving as the primary point of contact from initial engagement through ongoing collaboration • Conduct initial outreach and discovery • Communicate and position ClassLink’s partnership and financial model • Define and maintain clear interaction workflows between ClassLink and partner organizations • Maintain consistent, proactive communication to foster trust and long-term engagement • Project manage technical integrations, coordinating with internal and external teams to ensure successful implementation • Efficiently manage high-volume correspondence (75+ emails daily), prioritizing tasks and responses in a fast-paced environment • Collaborate cross-functionally with internal teams (e.g., Product, Marketing, Client Services) and partner staff to expand opportunities and deliver mutual value • Design, implement, and manage partner programs and initiatives that enhance engagement and satisfaction • Continuously assess and improve the partner experience and internal partner management processes for efficiency and scalability • Mentor and support junior team members, providing guidance, knowledge-sharing, and coaching as needed • Contribute to special projects and cross-functional initiatives as assigned