• Lead the planning, execution, and delivery of major product and/or solutions focused-projects, ensuring timelines, budgets, client expectations, and strategic objectives are met • Collaborate with cross-functional teams to drive alignment and ensure successful project outcomes • Collaborate with internal teams to design, customize, and configure solutions that address unique client needs while adhering to company standards and aligning with product strategy • Analyze client needs and business requirements to define efficient, scalable processes • Translate product and GTM strategies into actionable operational plans, ensuring seamless execution scalability • Act as the primary point of contact for strategic clients identified as eligible for customizations, fostering strong partnerships during implementation and throughout the lifecycle of their solutions • Continuously evaluate solutions and processes, gathering feedback from clients and internal teams to drive enhancements that improve delivery, scalability, and client satisfaction