• This position provides critical operational leadership to a company and potentially a portfolio of companies within a growing software vertical • Own the long-range, annual, and quarterly financial and non-financial goals • Develop and communicate a clear vision of goals and objectives, strategies, and philosophies about growth, revenue generation, profitability, and customer care • Manage day-to-day operations, including sales performance, opportunity management, forecasting, R&D capacity, and customer support • Work closely with the leadership team to identify, define, and execute strategies required to achieve growth plans and operating objectives, with a focus on improving operational excellence • Lead the transition from AI-assisted workflows to agentic systems to reduce human intervention and increase throughput