• Lead with heart: Foster a collaborative, positive team environment where people feel supported, challenged, and motivated to grow. • Coach and develop the sales team. Own regular 1:1s with two Account Executives and one Business Development Representative; review calls and provide practical coaching to improve skills and performance. • Act as a hands-on sales leader. Partner with AEs to guide strategy and support successful closes, and work with the CEO on high-stakes opportunities. • Run daily sales operations. Lead the daily sales meeting, ensure follow-up and accountability, and maintain rhythm and motivation across the team. • Create and organize outbound activity. Work with our marketing team to build and maintain calling lists and develop outreach sequences to maximize pipeline creation. • Collaborate closely with Marketing. Work directly with our marketing leader to align on messaging, create campaigns, and grow the pipeline. • Build repeatable processes. Set up playbooks, call-scoring frameworks, coaching cadences, activity standards, and other systems to scale a high-performing B2SMB sales org. • Track KPIs and activity. Own sales team activity tracking, forecasting inputs, and regular reporting. Be responsible for driving performance toward the company’s annual sales goal.