• Directly engage with customers individually or as part of a technical delivery team • Oversee and advise on the implementation of the customers Snowflake platform • Demonstrate technical leadership through personally developed code, solution architectures and implementation recommendations • Provide customers with standard practices and advise as it relates to AI/ML workloads in Snowflake • Act as a trusted advisor to customer executive leadership for thought leadership and solution approaches • Extract business requirements from customers and translate them into a well-architected recommendation • Develop and provide forward looking guidance and future state roadmaps • Leverage known best practices and solutions to reduce risk to customer implementations • Decompose future state goals into actionable execution plans • Collaborate with Snowflake GTM and product teams to ensure customer alignment to Snowflake goals • Coach and guide customers on how to best use Snowflake’s suite of AI Tools