• Lead, mentor, and grow a high-performing team of Site Reliability Engineers, partnering with the People team to recruit and retain top-tier talent. • Oversee the availability, latency, performance, and capacity of services within our FedRamp and DoD compliant environments. • Manage a global on-call rotation using a follow-the-sun model, lead the incident response process, and conduct blameless post-mortems to prevent recurrence while satisfying all regulatory reporting requirements. • Drive the automation of infrastructure, build/release processes, and operations to reduce manual overhead and improve reliability and compliance. • Establish and maintain the Continuous Monitoring (ConMon) program for the environment, ensuring the timely collection and reporting of evidence (e.g., vulnerability scans, audit logs). • Work with Product and Engineering teams to scope, plan, and execute on the SRE roadmap. • Collaborate intimately with Security and Compliance teams to ensure our services meet and exceed government compliance and security standards, including active participation in the annual audit cycle.