Datadog
Datadog provides cloud-scale monitoring and security for metrics, traces and logs in one unified platform.
Senior Technical Writer
Technical WriterTechnical WriterFull TimeRemoteTeam 1,001-5,000Since 2010H1B SponsorCompany SiteLinkedIn
Location
California + 4 moreAll locations: California, Colorado, Illinois, New York, Washington
Posted
17 days ago
Salary
$158K - $193K / year
Bachelor Degree5 yrs expEnglishCloudJavaPythonRuby
Job Description
• Partner with product and engineering teams to lead documentation projects and create public user documentation for security, observability, and automation products used by developers, SREs, and security engineers.
• Gather technical details for public documentation by reviewing internal product materials and hands-on testing of products.
• Create developer-facing documentation and guides for Datadog SDKs, APIs, and developer tools to enable the developer community to onboard and succeed with our products.
• Collaborate with the documentation team to help maintain documentation standards and contribute to ongoing process improvements.
• Participate in a business-hours interrupt-handling rotation to respond to documentation questions, requests, and issues as they come up.
• Review and provide editorial feedback on documentation written by others to help maintain quality and consistency.
• As a senior team member, you also provide coaching, mentoring, and guidance to others on the team.
Job Requirements
- You are an experienced technical writer with at least 5 years of experience writing technical documentation for developers, SREs, and security engineers.
- You are experienced in using Markdown, a static-site generator, and GitHub to develop and publish documentation with a ‘Docs as Code’ approach.
- You are comfortable and familiar with using basic Python and reading at least 1 other programming language (e.g., Java, Ruby).
- You are comfortable and familiar with modern infrastructure concepts such as cloud services and containers.
- You have publicly available technical writing samples.
- You have experience managing large and complex documentation sets and developing well-structured and effective information architecture.
- You have experience using AI tools as part of documentation work.
- Bonus points if you have experience documenting modern security platforms, particularly in areas such as application and API security, cloud workload protection, or application security testing.
Benefits
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Intradepartmental mentor and buddy program for in-house networking
- An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
- Access to Inclusion Talks, our internal panel discussions
- Free, global mental health benefits for employees and dependents age 6+
- Competitive global benefits
