• Provide comprehensive operational and logistical project management for our two major annual user conferences, Pantheon and Ignite. • Manage the end-to-end logistics and project execution for 200+ breakout sessions across both user conferences. • Develop, implement, and maintain a robust project management system to track content deliverables, speaker deadlines, and specific session needs. • Coordinate with internal stakeholders and external speakers to ensure content is finalized, presentations are submitted on time, and speakers are fully prepped for their sessions. • Serve as the primary logistics lead for the content tracks, ensuring smooth room turnovers and resolving issues in real-time. • Manage the full procurement lifecycle for all major event vendors, ensuring contracts are processed and executed in alignment with company policies. • Process, track, and meticulously reconcile all vendor invoices and payments related to the conferences, maintaining organized financial records for the Events Manager. • Serve as the primary logistical liaison between the events team and the creative/design team for all hotel and venue branding efforts. • Develop and maintain a master package manifest, tracking all inbound and outbound shipments for both conferences.