• Oversee daily operations of the SEMS portal • Provide oversight and feedback for the Company-Wide Congress Attendance System • Manage meeting requests and budgets within the Cvent system • Develop and maintain a congress tracking system • Support financial reconciliation • Onboard and manage project management and meeting planner contractors • Address operational questions and issues • Drive organizational change and employee engagement • Provide training to CS&O team • Establish procedures for invitations, registrations, risk management • Create and manage website registrations and track RSVPs • Coordinate transportation and travel arrangements for attendees • Plan function room setups • Manage food and beverage needs for events • Prepare and review housing reports • Organize the shipping and delivery of materials for events • Collaborate with supplier partners and internal teams • Develop and track annual budgets for meetings and conventions • Find opportunities for ancillary revenue and cost savings • Negotiate vendor contracts independently • Oversee payment and billing processes • Ensure financial accountability for programs