CVS Health

Bringing our heart to every moment of your health.

ServiceNow Scrum Master, Business Analyst

ServiceNowServiceNowFull TimeRemoteSeniorTeam 10,001+Since 1963H1B No SponsorCompany Site LinkedIn

Location

Connecticut + 3 more

Posted

26 days ago

Salary

$83.4K - $203.9K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishServiceNow

Job Description

• Facilitate Agile ceremonies, drive continuous improvement, support ServiceNow development teams, and gather business requirements for SPM-related initiatives. • Lead Agile ceremonies for ServiceNow teams (planning, stand-ups, reviews, retrospectives). • Coach teams in Agile practices, promoting collaboration, accountability, and continuous improvement. • Partner with Product Owners to refine and prioritize backlogs; ensure clear, actionable user stories. • Track sprint metrics (velocity, burndown, delivery KPIs) and recommend improvements. • Coordinate with other Scrum Masters to share best practices and evolve Agile maturity. • Gather and document business requirements, epics, user stories, and acceptance criteria for SPM demands. • Create process maps, flowcharts, and other documentation to support solution design.

Job Requirements

5+ years of experience serving as a Scrum Master for software development teams.
5+ years of experience in Agile principles and frameworks, including Scrum, Kanban, and Lean Agile.
3+ years of experience in a business analysis role.
1+ years of experience in Strategic Portfolio Management (SPM) in ServiceNow.
Certified Scrum Master (CSM) or equivalent Agile certification preferred.
Strong understanding of the ServiceNow platform and services.
Experience with scaled Agile frameworks (SAFe, LSS).
Proficient in Agile tools (Jira, Rally, ServiceNow Agile Development).

Benefits

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Related Categories

ServiceNow

Related Job Pages

ServiceNow Jobs in Connecticut Remote Full-time Jobs (US)More US Remote Jobs

More ServiceNow Jobs

Senior ServiceNow Configuration Analyst

General Dynamics Information Technology

Art of the possible.

ServiceNow26 days ago

Full TimeRemoteTeam 10,001+Since 1954H1B Sponsor

Company Site LinkedIn

Provides advanced Configuration Management support focusing on ServiceNow CMDB administration

View details: Senior ServiceNow Configuration Analyst

United States

$85.1K - $97.9K / year

Apply

Data Management Specialist - Configuration Management

BAE Systems

The London, England, United Kingdom-based BAE Systems is the world’s preeminent provider of defense, security, and aerospace solutions. The company’s produc

ServiceNow27 days ago

Full TimeRemoteTeam 10,001

Company Site

Support program data and configuration management using PLM tools. Prepare and control CDRL/SDRL/DID deliverables, maintain master files, ensure contractual conformance, coordinate with subcontractors and customers, and produce reports. Develop data management plans and monitor milestones to meet schedule and quality requirements.

ExcelMicrosoft WordProduct Lifecycle Management

View details: Data Management Specialist - Configuration Management

Indiana

$63.7K - $108.2K / year

Apply