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ServiceNow Strategic Portfolio Management, Product Owner
Location
Connecticut
Posted
26 days ago
Salary
$130.3K - $260.6K / year
Seniority
Lead
Job Description
Job Requirements
- 7+ years of experience in portfolio management, product ownership, PMO, or enterprise delivery roles.
- 7+ years in product ownership experience with demonstrated accountability for roadmap, backlog, and customer outcomes
- 5+ years of experience with ServiceNow's Strategic Portfolio Management suite of applications.
- 3+ - Strong understanding of portfolio governance, funding models, and delivery frameworks (Agile or Hybrid).
- 3+ experience managing product backlogs and working with development teams.
- 3+ - Strong knowledge of agile delivery frameworks (Scrum, SAFe) and backlog management practices.
- Ability to collaborate effectively across cybersecurity, legal, compliance, engineering, and operations teams, including virtual team environments.
- Exceptional communication, facilitation, influencing, and customer‑facing skills, with the ability to manage executive stakeholders and external partners.
- Strong analytical mindset with the ability to use data, Critical Success Factors (CSFs), Key Performance Indicators (KPIs), and operational metrics to drive prioritization and decision‑making.
- Proven versatility in managing multiple priorities, projects, and urgent issues in a fast‑paced, complex enterprise environment.
- Familiarity with ServiceNow Now Assist AI capabilities such as Agent Studio.
- Certifications in one or more of the below - ServiceNow Certified System Administrator, ServiceNow Strategic SPM Implementer, ServiceNow Agentic AI Micro Certification, Certified Scrum Master and/or SAFe Practitioner, Project Management Professional (PMP)
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
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