• Provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. • Build and lead relationships for highly sophisticated customer accounts. • Conduct customer needs analysis and anticipate requirements beyond existing solution’s scope. • Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities. • Verify operability of sophisticated product and service configurations within the customer’s environment. • Perform advanced systems integration and provide technical expertise to design and implement the solution.