• Lead, coach, and develop team of Account Directors, fostering a culture of accountability, collaboration, and high performance. • Establish clear expectations, goals, and success metrics for Account Directors aligned with corporate objectives. • Serve as a player-coach by providing executive-level support for key payer discussions, escalations, and strategic initiatives, while directly developing relationships and assuming ownership of select high-impact payer accounts. • Conduct regular performance reviews, provide actionable feedback, address gaps through coaching and support professional development. • Serve as a visible leader and escalation point for complex payer relationships and strategic negotiations. • Partner with Account Directors to plan, prioritize, and execute payer engagement strategies that improve coverage, reimbursement, and contract performance. • Lead payer-specific strategies to address access barriers and variability in plan policies. • Provide strategic oversight and guidance for contract negotiations to ensure alignment with pricing, access, and enterprise objectives. • Establish goals for the payer account team tied to measurable outcomes. • Operationalize lead and lag indicators in Salesforce and related tools; ensure consistent data quality, reporting cadence, and executive-level visibility. • Ensure payer insights and field intelligence are clearly communicated to leadership to inform commercial strategy, prioritization, and decision-making. • Guide decisions regarding trade association participation and market access-related meetings, ensuring clear objectives and ROI measurement. • Drive a results-oriented culture with strong ownership, follow-through, and transparency. • Demonstrate executive presence and the ability to influence at all levels of the organization. • Lead effectively in a fast-paced, ambiguous environment, balancing strategic vision with operational execution. • Exercise strong analytical and business skills; ability to communicate effectively with high level executives. • Exercise strong collaboration, influencing, project management, organizational, and change management skills. • Exercise strong oral and written communication and presentation skills. • Ensure all payer strategies and contracting activities comply with applicable laws, regulations, and company policies. • Leverage analytics and market intelligence to identify trends, forecast access challenges, and inform strategic decisions. • Develop and maintain relationships with key industry stakeholders, including trade associations, advocacy groups, and policy influencers. • Define and monitor KPIs such as coverage rates, contract compliance, and ASP impact to ensure accountability and continuous improvement.