Workday Support Specialist
Customer SupportCustomer SupportFull TimeRemoteTeam 5,001-10,000Since 1893H1B No SponsorCompany SiteLinkedIn
Location
Texas
Posted
35 days ago
Salary
Not specified
Bachelor Degree1 yr expEnglish
Job Description
• Oversee and support HR databases, systems, and Workday modules used to manage core Human Resources functions, including employee data, job management, organizational structures, and related processes
• Provide technical expertise and analytical support for the administration, configuration, maintenance, and ongoing execution of Workday business processes and system requirements supporting Human Resources
• Act as a generalist resource within Workday, partnering with HR stakeholders to support multiple HR functional areas and resolve routine system issues
• Serve as a primary support resource resolving Tier 2 inquiries, triaging complex items to HRIS SMEs
• Execute repeatable, standardized tasks supporting Talent, Compensation, Absence, Benefits, Recruiting and Learning as designated
• Maintain data accuracy by performing audits, running quality dashboards, and partnering with HRIS SMEs to resolve discrepancies
• Assist with configuration updates to support enhancements, releases, and process improvements
• Support the development of job aids and knowledge articles; participate in user acceptance testing, release regression testing, other needs as identified
• Follow established procedures and best practices to perform routine assignments and support standard HR system operations
• Analyze basic HR data, system configurations, and standard practices to make decisions impacting work performed and data quality
• Provide consistent, reliable support as an individual contributor with guidance from HR leadership
• Perform other duties and projects as assigned
Job Requirements
- Bachelor’s degree in Human Resources, Business Administration, Information Systems, or related field preferred
- Typically requires 1-3 years of related work experience
- Hands-on experience supporting or administering Workday required
- Experience supporting multiple HR functional areas and executing operational transactions preferred
- Exposure to HR Shared Services or centralized support models a plus
Benefits
- a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs
- paid time off
- 401(k) with company match
- employee stock purchase program
- employee discounts
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