Workday Support Specialist

Customer SupportCustomer SupportFull TimeRemoteTeam 5,001-10,000Since 1893H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

35 days ago

Salary

Not specified

Bachelor Degree1 yr expEnglish

Job Description

• Oversee and support HR databases, systems, and Workday modules used to manage core Human Resources functions, including employee data, job management, organizational structures, and related processes • Provide technical expertise and analytical support for the administration, configuration, maintenance, and ongoing execution of Workday business processes and system requirements supporting Human Resources • Act as a generalist resource within Workday, partnering with HR stakeholders to support multiple HR functional areas and resolve routine system issues • Serve as a primary support resource resolving Tier 2 inquiries, triaging complex items to HRIS SMEs • Execute repeatable, standardized tasks supporting Talent, Compensation, Absence, Benefits, Recruiting and Learning as designated • Maintain data accuracy by performing audits, running quality dashboards, and partnering with HRIS SMEs to resolve discrepancies • Assist with configuration updates to support enhancements, releases, and process improvements • Support the development of job aids and knowledge articles; participate in user acceptance testing, release regression testing, other needs as identified • Follow established procedures and best practices to perform routine assignments and support standard HR system operations • Analyze basic HR data, system configurations, and standard practices to make decisions impacting work performed and data quality • Provide consistent, reliable support as an individual contributor with guidance from HR leadership • Perform other duties and projects as assigned

Job Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Information Systems, or related field preferred
  • Typically requires 1-3 years of related work experience
  • Hands-on experience supporting or administering Workday required
  • Experience supporting multiple HR functional areas and executing operational transactions preferred
  • Exposure to HR Shared Services or centralized support models a plus

Benefits

  • a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs
  • paid time off
  • 401(k) with company match
  • employee stock purchase program
  • employee discounts

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