• Prepare, edit and ensure all claims are submitted accurately and timely per payer contract and guidelines. • Access client files and payer websites if necessary to verify information. • Provide timely responses to all written correspondence inquiries regarding claim/account status. • Manage claim assignments, via work queues and/or work lists and ensure proper follow up is performed on the accounts for cash resolution. • Keep supervisor advised of any compliance, system(s), and/or payer trend issues which may lead to untimely or inaccurate completion of claim submission/resolution. • Contact insurance carriers on a daily basis for claim status and patient information either by phone or website; determine reason for the lack of payment or underpayment. • Complete all assignments according to schedule. • Achieve and consistently maintain daily, weekly and monthly productivity and quality goals as determined by departmental needs and standards. • Must have the ability to Identify/resolve claim and or payer issues as they occur. • Perform other tasks as assigned to support the goals of the organization.