We empower students & institutions to create meaningful connections to achieve their goals.
Bilingual Customer Service Associate
Location
United States
Posted
19 days ago
Salary
$16 / hour
Job Description
Job Requirements
- Bilingual in written and spoken Spanish and English (equivalent to English fluency of CEF C1 level or above)
- High school diploma or equivalent
- Must be at least 18 years old
- Stable employment history
- Ability to work full-time (40 hours per week)
- Quiet, distraction free home workspace
- Comfortable using browsers such as Chrome, Firefox, or Safari
- Ability to type at least 25 WPM
- Strong verbal and written communication skills
- Proficiency with Microsoft Word and Excel
- Ability to learn and use multiple systems, windows, and monitors
- Strong attention to detail, critical thinking, and problem-solving skills
- Professional fluency in English (CEF C1 or higher)
- Must reside in an approved state*
Benefits
- Receive paid training and ongoing support
- Work in a mission driven environment supporting students and educators
- Build on demand skills using Amazon Connect, Connect Assistant, and cloud-based support tools
- Gain resume worthy experience in customer experience and tech enabled services
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