Senior Reference Data Analyst
Location
Michigan
Posted
18 days ago
Salary
$35 - $53 / hour
Bachelor Degree4 yrs expExperience acceptedEnglish
Job Description
• Enter and maintain OEM and lender incentive data into CAR&I databases with a high level of accuracy and attention to detail
• Ensure proper application of program rules to maintain accurate CAR&I product outputs
• Collaborate with the DPA Team to support automation initiatives for assigned OEMs
• Develop a strong understanding of automotive market trends, OEM programs, and incentive structures
• Support medium to large clients using CAR&I data by understanding their use-cases, workflows, and integration needs
• Provide technical and product support for CAR&I tools, including use of APIs and internal software
• Manage, document, and track client cases within Salesforce (SFX)
• Conduct regular client touchpoints such as Quarterly Business Reviews (QBRs)
• Maintain internal reports, documentation, and activity logs related to client usage and performance
• Participate in cross-functional projects as assigned
Job Requirements
- Minimum Bachelor’s degree in a related discipline and 4 years’ experience in a related field
- The right candidate could also have a combination such as a master’s degree and 2 years’ experience; a Ph.D. and 1 year of experience; or 8 years’ experience in a related field
- 3+ years of experience in roles involving data entry, data analysis, incentives, automotive support, or similar technical/analytical work
- Preferred Experience with CAR&I systems (or similar automotive incentive data platforms)
- Prior client-facing or account-management experience
- Familiarity with data automation, structured rules logic, or data validation processes
- Technical Skills: Experience working with APIs, databases, or technical software tools
- Proficient in Salesforce (SFX) or similar CRM/case management platforms
Benefits
- Employees are eligible to receive a minimum of sixteen hours of paid time off every month
- Seven paid holidays throughout the calendar year
- Additional paid time off in the form of bereavement leave
- Time off to vote
- Jury duty leave
- Volunteer time off
- Military leave
- Parental leave
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
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