• Manage all program timelines, milestones, and deliverables for your account • Proactively track progress against the plan, identify potential risks and implement mitigation strategies to ensure objectives are met • Work closely with your client to oversee the planning, execution, delivery and reconciliation of multiple projects • Respond to changing client, program, team and organizational needs and requirements • Ensure accuracy of the details, thorough note-taking, asking the important questions, thinking critically, and staying organized