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Keeper Security, Inc.

Manage, protect and monitor all your organization's passwords, secrets and remote connections with zero-trust security

Senior Marketing Operations Specialist, Lifecycle

Marketing OperationsMarketing OperationsFull TimeRemoteSeniorTeam 501-1,000Since 2011Company SiteLinkedIn

Location

United States

Posted

21 days ago

Salary

Not specified

Seniority

Senior

Bachelor Degree3 yrs expEnglishSQL

Job Description

• Document, manage, and continuously optimize the full lead lifecycle across all GTM segments • Ensure alignment between ICP definitions, scoring logic, segmentation strategy, and revenue goals. • Identify lifecycle leakage and implement process improvements to increase funnel velocity and conversion. • Design and maintain lead scoring models using demographic, firmographic, behavioral, and engagement data. • Continuously refine scoring thresholds based on conversion performance and pipeline impact. Monitor score decay, engagement signals, and buying intent indicators. • Conduct scoring impact analysis and lead quality experiments to improve MQL-to-SQL conversion. • Own territory assignment logic and lead routing workflows including accurate and timely handoffs from Marketing to Sales to maintain SLA adherence. • Maintain segmentation architecture required for lifecycle management and routing logic. • Ensure accurate enrichment and normalization of firmographic and geographic data. Conduct regular audits for lead-to-account matching, duplication, and data integrity. • Monitor and analyze lifecycle performance metrics, including MQL conversion rates, engagement trends, regional performance, and funnel velocity. Recommend improvements to eliminate friction in lead progression. • Identify trends in scoring accuracy and regional performance to inform optimization strategies. • Identify opportunities to improve lead engagement, recycling strategies and reactivation campaigns. • Support the execution of account-based marketing (ABM) and outbound lifecycle workflows. • Continuously test and optimize nurture content sequencing, timing and audience targeting. • Mentor and support junior team members by sharing lifecycle best practices, reviewing program builds and fostering a culture of operational excellence and continuous optimization

Job Requirements

  • 3+ years of Marketing Operations or Lifecycle Marketing experience in B2B SaaS
  • Hands-on expertise in HubSpot marketing automation (required) and strong Salesforce user experience
  • Strong understanding of lead lifecycle management, lead scoring and funnel conversion metrics
  • Experience building and optimizing multi-step nurture programs
  • Knowledge of segmentation strategies and personalization best practices
  • Strong analytical skills with the ability to interpret lifecycle performance data and recommend improvements
  • Exceptional attention to detail and commitment to data accuracy
  • Ability to manage multiple projects in a fast-paced, high-growth environment
  • A bias for action and willingness to roll up your sleeves to execute and optimize
  • Bachelor’s degree in Marketing, Business or a related field

Benefits

  • Medical, Dental & Vision (inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • 401K (Roth/Traditional)
  • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
  • Above market annual bonuses

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