Data Entry, Typist – Entry Level
Location
New York
Posted
17 days ago
Salary
$19 - $26 / hour
High School1 yr expEnglish
Job Description
• Receiving challenging calls transferred from Tier 1 agents
• Assisting and troubleshooting customer concerns
• Verifying data and information using a verification process
• Addressing customer questions while displaying exceptional customer service skills
• Documenting customer concerns and solutions
• Meeting or exceeding all managed metrics
• Keeping the community safe and making a difference
Job Requirements
- 1 year of Call Center, Sales, or leadership experience
- Strong computer skills with dual monitor experience preferred
- Excellent verbal and written communication skills
- Problem-solving skills
- Ability to handle/process high call volumes
- Must have reliable internet connection in a quiet area
- Computer should be connected via Ethernet cable or Wi-Fi
Benefits
- Dental Insurance
- Health Insurance
- Vision Insurance
- 401K
- Paid Time Off
- Paid Emergency Time Off
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