Help Desk Support
Location
Michigan
Posted
21 days ago
Salary
Not specified
Seniority
Senior
High SchoolEnglishMac OS
Job Description
• Provide remote technical support to end-users by troubleshooting software, hardware, and network issues
• Respond to service requests via phone, email, or chat and ensure prompt resolution or proper escalation
Job Requirements
- Proven experience in IT support or help desk role
- Familiarity with Windows, macOS, and common software applications
- Knowledge of remote support tools and ticketing systems
- Strong problem-solving and communication skills
- Ability to work independently and manage time effectively
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