• Develop and execute a strategic account plan to effectively manage assigned customers, driving revenue growth and profitability • Document account requirements, identify key stakeholders, and implement successful account management plans in collaboration with bidadoo sales, production, and operations teams • Drive revenue through fees associated with our professional auction, remarketing, and consignment services, clearly demonstrating the value and advantages of partnering with bidadoo • Prepare purchase bids, analyze portfolios, and value equipment and assets to maximize returns for customers • Provide guidance to customers on asset strategy, equipment valuation, and optimal sales timing • Work closely with third-party vendors for repossession, transportation, storage, inspection, and related services to ensure customer needs are met efficiently and professionally • Prepare professional proposals, program agreements, and terms of sale, coordinating internal approvals and submission • Deliver tailored presentations and solutions highlighting our remarketing services and best-fit strategies • Engage customers through training, marketing initiatives, event participation, and proactive communication to strengthen brand presence and long-term partnerships • Build strong cross-functional relationships with AMS, production, seller services, and other internal teams to ensure seamless execution and customer retention • Utilize CRM and company tools to accurately document activities, track opportunities, and communicate with stakeholders • Champion bidadoo’s values and brand promise by delivering a consistently high-quality customer experience