• Make 80–100 outbound sales calls per day to prospective members • Respond promptly and professionally to inbound SMS and email inquiries • Educate leads as well as existing clients on membership options and our community • Build rapport and trust quickly over the phone • Consistently meet or exceed daily and weekly KPIs, including membership sales goals • Accurately track conversations and outcomes • Build a pipeline • Identify areas for improved efficiencies and clarity in the process • Send daily end-of-shift updates on progress and conversations • Stay organized, on-task, and proactive during remote working hours • Be resourceful in finding answers independently while knowing when to escalate questions