The world’s largest first-party data company for insights, activation & measurement

Call Center Agent

Call Center RepresentativeCall Center RepresentativePart TimeRemoteTeam 5,001-10,000H1B SponsorCompany Site LinkedIn

Location

Kansas + 3 more

Posted

16 days ago

Salary

$13 / hour

High SchoolEnglish

Job Description

• Perform outbound surveys from home with respondents and accurately record their answers. • Collect and record opinions on various topics including politics and customer satisfaction. • Help clients make informed business decisions through data collection.

Job Requirements

Must live and work in one of the following U.S. states: AL, AR, GA, IA, ID, IN, KS, KY, LA, MN, MS, MT, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, WI, WV, or WY
Must be 18 years or older (16+ in SC, GA, and TX)
Ability to read and speak clearly
Ability to handle difficult calls in a professional manner
Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform
Typing speed of 30 wpm while maintaining accuracy is preferred
Ability to sit and type for majority of shift
Ability to provide own equipment (laptop, headset, webcam etc.)
Have a dedicated, quiet working space that is free of distractions to conduct business
Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS
No Chromebooks - these are not compatible with our systems
8 GB of RAM
64 bit Operating system
1.8GHz CPU or faster with at least 2 cores
An installed anti-virus
Most recently updated version of Chrome browser
Ability to download software to the computer
A personal email address capable of receiving files
10 Mbps download internet access speed, 5 mbps upload speed or higher.
Direct plug-in wired access to the data connection (should be postpaid)
Direct plug-in access for power for computer or laptop
USB or other WIRED headset with mic. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset
Working Webcam
Smart phone capable of downloading apps and receiving incoming messages via data or WiFi connection
Quiet, noise-free home office space that is free of distractions.
Knowledgeable in using the computer and can navigate.