• Lead strategic sales across the industry, engaging senior executives—particularly Heads of IT, Data, Finance, R&D, Supply Chain, and Commercial. • Identify and influence key decision-makers across front, middle and back office functions to promote EXL’s Life Sciences analytics, digital, and AI-driven solutions. • Achieve an annual growth rate of at least 30% across the industry, while maintaining a gross margin above 40%. • Develop and execute multi-year growth strategies focused on expanding EXL’s Life Sciences portfolio across named accounts. • Uncover opportunities to extend services into new operational and research domains, including both competitive and sole-source deals. • Collaborate closely with Account, Delivery, and Product teams to cross-sell and up-sell within client organizations. • Translate client pain points across R&D, regulatory, commercial, supply chain, and patient support into tailored technical and data solutions. • Partner with EXL’s Product, Data Science, and Life Sciences Solutioning teams to co-create customized offerings. • Lead solution design and contract negotiations, ensuring alignment on scope, deliverables, and commercial terms. • Serve as the strategic advisor and relationship owner for C-suite and functional leaders within client organizations. • Map client strategic priorities, represent their perspective within EXL, and ensure alignment with EXL’s strategic roadmap. • Participate in Monthly and Quarterly Business Reviews, emphasizing performance, innovation, and growth. • Maintain detailed oversight of revenue, profitability, forecasts, and client satisfaction metrics. • Maintain a balanced pipeline of new opportunities across EXL solution set. • Articulate business impact and measurable value realized by clients through EXL partnerships. • Stay ahead of competitive dynamics in client accounts with clear differentiation strategies. • Serve as an escalation point for client concerns and handle amendments or renewals of Statements of Work (SOWs). • Mentor and inspire client-facing teams to think strategically and deliver measurable business outcomes. • Collaborate with peer leaders across EXL’s Strategic Client and Delivery teams to ensure seamless execution and long-term partnership success.