CentralReach

Elevating Autism & IDD Care through Technology

SaaS Account Manager, SMB

Account ManagerSalesFull TimeRemoteTeam 201-500Since 2010Company SiteLinkedIn

Location

United States

Posted

17 days ago

Salary

$70K - $80K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Oversee and grow an assigned client portfolio by providing exceptional service • Educate customers and identify growth opportunities • Ensure timely renewals and deepen existing customer relationships • Collaborate with the Sales and Customer Success teams • Lead regular business reviews • Partner with clients to understand their goals • Deliver tailored product demonstrations • Support account renewals and maintain CRM records • Provide feedback to customers and internal teams

Job Requirements

  • At least 5 years of experience in a SaaS Sales environment as an account manager
  • Experience as an account manager in a health-tech space is a bonus
  • Experience using the CentralReach platform is a plus
  • Passion and ability to understand a client’s business
  • Extremely driven to help CentralReach sales and customers succeed
  • Experience in a changing environment
  • Embrace aggressive goals
  • Curiosity about the sales process and solutions being sold
  • Utilize Sales CRM tools such as SalesForce or similar
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Proactive approach to account management
  • Ability to dive in with discovery questions

Benefits

  • Competitive compensation
  • Comprehensive health benefits
  • Generous PTO
  • 401(k) matching
  • Paid parental leave
  • Hybrid work schedules
  • Career development support
  • Wellness programs
  • Community engagement initiative

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